Answers before you have to ask twice

For furnished and transitional units, we weigh a conversation and a referral more heavily than a credit score. A thin or damaged credit file does not disqualify you. We will tell you what we do look at before you apply.

Deposits vary by unit and by state, and they are always held and returned exactly as that state’s statute requires. We tell you the exact number in writing before you sign, and we do not add junk fees on top of it.

Photo ID and some form of income or benefit verification cover most situations. If you are coming through a program, your case manager usually has what we need already. If a document is missing, we will tell you what would work instead.

When a furnished unit is open, days rather than weeks is realistic. Unfurnished units may take longer if we are still turning them over. We will give you a real date, not a best case.

For transitional units, yes. You are not locked into a twelve-month lease before you know whether the situation is right. Longer terms are available if you want the stability of a fixed lease.

It depends on the specific building, and some of our properties do allow them. Ask before you assume either way, and tell us about service or support animals up front so we can handle it correctly.

George. Residents get his direct number on move-in day. There is no leasing office to route you through and no ticket queue to sit in before a person sees your request.

No. We do not post resident names or program affiliations anywhere, we do not sell inquiry data, and we do not discuss your situation with other residents. Anything you tell us stays between us.